Amazon is having a problem which is affecting JerseyCat responsiveness.   https://seekingalpha.com/news/3862592-amazon-investigating-aws-outage-in-us-east-region   The issue is supposed to be resolved soon. Casey Confoy JerseyCat – NJSL cconfoy@PROTECTED 609-278-2640  x114 ...Continue Reading

School libraries who will be inactive on JerseyCat for the summer should follow the following procedure:  Please put your account on holiday so loan requests don’t get held up unnecessarily. To do so: From Staff Dashboard look for Participant Record under the ILL Administration tab. Scroll down to the Holiday Settings grid. Enter a start date (today) and an end date (when you anticipate resuming JerseyCat).   Thanks. Casey Confoy JerseyCat – NJSL cconfoy@PROTECTED 609-278-2640  x114 ...Continue Reading

* * *Since the introduction of the new lender lists there have been some additions, deletions, and corrections. So, even if you moved to the new lists in January please follow the instructions below to make the relevant updates to your library’s preferred lender list.   *    JerseyCat  has new Preferred Lender lists. There are now 23 lists, one for each county with the exception of Bergen and Passaic, which have two.  These lists are ordered by geographical proximity, type and size of ...Continue Reading

*Since the introduction of the new lender lists there have been some additions, deletions, and corrections. So, even if you moved to the new lists last year please follow the instructions below to make the relevant updates to your library’s preferred lender list.   * JerseyCat  has new Preferred Lender lists. There are now 23 lists, one for each county with the exception of Bergen and Passaic, which have two.  These lists are ordered by geographical proximity, type and size of potential lender (publ ...Continue Reading

*Since the introduction of the new lender lists there have been some additions, deletions, and corrections. So, even if you moved to the new lists last year please follow the instructions below to make the relevant updates to your library’s preferred lender list.   * JerseyCat  has new Preferred Lender lists. There are now 23 lists, one for each county with the exception of Bergen and Passaic, which have two.  These lists are ordered by geographical proximity, type and size of potential lender (publ ...Continue Reading

RE: Clive Cussler books: That does seem to work!  you have to check each result. On the first result, if you look at the left side in the blue...it shows availability (0) of 1. I did see it available on the second result when I clicked on that Book (0). So I was able to request the Clive Cussler book!  Thank you for that tip!   Has anyone else noticed you cannot print the page when you click on the print icon after making the request?  It just "poof" disappears and then I have to go ...Continue Reading

Since this issue seems to be widespread, I have opened a help desk case with our vendor. I will post to this list when I get updates from then. Casey Confoy JerseyCat – NJSL cconfoy@PROTECTED 609-278-2640  x114 ...Continue Reading

Hello  Yes this is my experience as well. Click on the specific title, scroll down and then you can see if books are available. Also, with the initial search, look at top right corner of desktop, and see additional results found, add to results now.  Click on that and more options are populated.   Robin Sedlak Library Staff   Longport Public Library 2305 Atlantic Avenue Longport NJ 08403   609-487-7403 https://longportpubliclibrary.org From: "Casey Confoy cconfoy@PROTECTED [J ...Continue Reading

To those who are having problems requesting items, New Brunswick Library has a suggestion: / / /I think I know what their issue is - / / / /    When I searched for the Clive Cussler book, I see many results on the main page showing availability (such as audiobook (1)  or Book (1)) but then when you click on those links, the next page shows (0) after all the results. HOWEVER, if you still click on the Book (0), the final page shows where the books are located and if they are available or no ...Continue Reading

Hi Casey, I just tried to request Blue Gold by Clive Cussler. it shows there are books available but when I click on the book link, it shows (0) for each library. No matter what book I request, even if there are 45 books available, they all show (0) once I click on the book link.  THis has been going on for at least a week, maybe more.  Tracy Quamme Account Clerk Washington Public Library 20 Carlton Avenue Washington, NJ  07882 (908) 689-0201 CDL #1096 From: "Casey Confoy cconfoy@ ...Continue Reading