problems with requesting

 
From: "Casey Confoy cconfoy@PROTECTED [JerseyCat]" <jerseycat@PROTECTED>
Subject: problems with requesting
Date: November 3rd 2021

To those who are having problems requesting items, New Brunswick Library has a suggestion:

 

I think I know what their issue is - 

 

    When I searched for the Clive Cussler book, I see many results on the main page showing availability (such as audiobook (1)  or Book (1)) but then when you click on those links, the next page shows (0) after all the results. HOWEVER, if you still click on the Book (0), the final page shows where the books are located and if they are available or not. Libraries might be seeing the Book (0) and thinking they can't place the order.

 

Jacquelyn Oshman

Head of Circulation

New Brunswick Public Library

joshman@PROTECTED

(732) 745-5108 x.10

 

 

 

 

 

Casey Confoy

JerseyCat – NJSL

cconfoy@PROTECTED

609-278-2640  x114

 

 

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