We used it for the first time this past summer. Overall, I'd say it was a success. My quibbles with it:
-It doesn't have any sort of instructions you can look up - there are videos, and they are helpful if you e-mail, but I like some sort of available FAQs.
-It had a ton of features we didn't need or want, and they were rather in the way at times
-At busy times of day it would get very slow, and get stuck at times. You'd think it hadn't updated the data, and re-enter it, and then both entries would eventually show up. Then it would say the patrons had more minutes than they actually had, and award prizes that weren't earned yet.
-There were some reports I would have liked to run that were not available
However, I did find they were responsive to any inquiries we made, and I will use them again next year. I found it confusing to set up the first time around, but now that I know it better it will be easier.
Molly Adams Youth Services Coordinator Westfield Memorial Library 550 East Broad St., Westfield, NJ 07090 908-789-4090, ext. 4115 mad...@wmlnj.org
From: "Sharon Rawlins sraw...@njstatelib.org [NJYAC]" <njy...@njstatelib.org> Sent: 10/17/19 2:17 PM To: NJYAC <njy...@njstatelib.org> Subject: [njyac] Quick question for everyone who might have READsquared