Please see the message below from our regional census specialist:

 

Below are the phone numbers that can be shared with the community. Prior to March 1, 2020, the CQA toll-free numbers are not available for public use. Beginning March 1, 2020, the English and Spanish language lines will be available to provide general information about the 2020 Census, including answers to frequently asked questions (FAQs), via an automated Interactive Voice Response (IVR) system.

Callers to these lines will also be advised to call back starting March 9, 2020 to speak with a live customer service representative (CSR). Callers to all other language lines will hear the message to call back starting March 9, 2020, to speak with a live CSR.

Beginning March 9, 2020, all lines will begin live CSR support providing information about the 2020 Census and assistance with the questionnaire.

Callers to the English and Spanish language lines will be routed through the IVR system prior to being transferred to a CSR. Callers to all other language lines will be greeted in that language by a CSR.

 

 

 

Kathleen Moeller-Peiffer, MSLS
Deputy State Librarian for Library Support Services
New Jersey State Library
kmoellerpeiffer@PROTECTED
609-278-2640 ext. 157

Street Address:
185 West State Street
Trenton NJ 08608

U.S. Postal Mailing Address:
PO Box 520
Trenton NJ 08625-0520