Sorry...I am with Haddonfield Memorial High School Library #3825, in Haddonfield, NJ
Thank you
Casey,
I am writing to you as I don't know where else to turn.
We have not had anyone come to our building the entire month of October. I was hoping you might suggest someone in the operation that I could contact to try to rectify this problem. Suzanne Bubser who claims to have fixed the problem does not respond to emails. Carol, who answers the phone for LLNJ delivery problems says she will have someone call me and nothing happens. I don't know what I need to do to get this resolved. We are an active lender and I am now uncertain whether I should continue to fill requests since they have all been sitting in the box for weeks now. We are paying for 3 deliveries a week. I am also unable to participate in the count because nothing is going out.
If you can make any recommendation for whom I should contact I would greatly appreciate it.Thanks so much
From: cconfoy@PROTECTED
If your library has been affected by Ida flooding or anything else that has resulted in a temporary closure or a pause in ILL services, you can indicate that by going to Holiday List in your Participant Record and entering a start date and the date when you expect to resume service.
Ongoing Reminder – ILL requests for books can be made for hard copies only. Please do not request items tagged as electronic resources, ebooks, etc. They are not available for ILL.
Ongoing Reminder 2 – Please do not respond to this list. If you have questions about anything ILL related please address them to me at the email below. Do not hit reply to this communication. That is a reply to the list – I cannot answer those.
Thanks.
Casey Confoy
JerseyCat – NJSL
cconfoy@PROTECTED
609-278-2640 x114
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