JerseyCat help procedures

 
From: "JerseyCat" <cconfoy@PROTECTED>
Subject: JerseyCat help procedures
Date: December 23rd 2014

If you have questions or are experiencing problems with JerseyCat please email me first. If I can't fix the issue, I will forward it to the Auto-Graphics help desk. In most cases Auto-Graphics will respond directly to your library. Auto-Graphics usually responds within one business day, unless they are dealing with major upgrades or a system wide issue.

If you have a problem that has been submitted to Auto-Graphics and which has not been resolved within that time frame, please email me and I will follow up with them.

Thanks,

Casey Confoy cconfoy@PROTECTED 609-278-2640 x114[message_body]


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