I have opened a help desk ticket with Auto-Graphics regarding the drop off or disappearance of requests over the last two weeks. While most of thee problems appear to be affecting libraries whose holdings are in the MAIN consortium, I’ve also heard from a few outside of MAIN who are also affected.
I have collected and forwarded all of the responses I received to AG, so that they are aware of the depth and breadth of this problem. I will inform you (through this list) of AG’s response(s).
Casey Confoy
JerseyCat – NJSL
609-278-2640 x114
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