JerseyCat Archives

 

update on JerseyCAT performance issues

August 12th 2019

Hello SHAREit User Group,    Last night we made some changes to the V6 system.  We are now seeing improved performance that should resolve many of the challenges reported earlier this week.     Thank you,  *Alexandra Winzeler* Product Manager for Technical Services, SHAREit ILL Auto-Graphics, Inc. 10535 Foothill Blvd., Suite 200  Rancho Cucamonga, CA 91730   Direct:  909-569-1508 Cell: (603)-724-3673 Email:   arw@PROTECTED Connecting Libraries and People Thro ...Continue Reading

JerseyCat

August 5th 2019

I will be out of the office from Tuesday through Friday of this week. If you have any questions or problems with the JerseyCat upgrade, please contact Kathleen Moeller-Peiffer   - kmoellerpeiffer@PROTECTED.   If the problem does not directly affect your day to day ILL operations please consider holding off until next week.   As always, PLEASE DO NOT REPLY TO THIS LIST.   Thanks.   Casey Confoy JerseyCat – NJSL cconfoy@PROTECTED 609-278-2640  x114 ...Continue Reading

update on patron initiated loans

August 1st 2019

The corrected URL is as follows:      *The patrons need to be redirected to their library-specific JerseyCat URL.  Using Hunterdon as an example, here is what the URL looks like: https://njsl.agshareit.com/home?cid=njsl&lid=HUNN The "HUNN" at the end would need to be replaced with whatever the respective library's JerseyCat code is.  As long as their getting to their own library's instance of SHAREit, all requesting functionality should be as it was in v5. Regards, Ruth* Casey ...Continue Reading

Jerrsey cat upgrade - Patron initiated loans

August 1st 2019

For libraries who allow patron initiated loans from offsite, Auto-Graphics has the following information:   *It sounds like the patrons need to be redirected to their library-specific JerseyCat URL.  Using Hunterdon as an example, here is what the URL looks like: https://njsl.agshareit.com/?cid=njsl&lid=HUNN The "HUNN" at the end would need to be replaced with whatever the respective library's JerseyCat code is.  As long as their getting to their own library's instance of SHAREit, all requ ...Continue Reading

JerseyCat update

July 31st 2019

Auto-Graphics believes it has identified the cause of JerseyCat problems and has implemented a fix. Please work normally on JerseyCat throughout the morning. If there are still problems by noon or so, email me, being as specific as possible. I will then contact Auto-Graphics.   Email me at cconfoy@PROTECTED   PLEASE DO NOT REPLY TO THIS LIST.   Thanks for your patience.      Casey Confoy JerseyCat – NJSL cconfoy@PROTECTED 609-278-2640  x114 ...Continue Reading

jerseycat upgrade

July 30th 2019

Auto-Graphics reports overall system problems. Libraries are having trouble logging in. Response time for searches and other functions is very slow. They are working on it.     Casey Confoy JerseyCat – NJSL cconfoy@PROTECTED 609-278-2640  x114 ...Continue Reading

communication

July 29th 2019

I ask that anyone who has questions about the Jerseycat upgrade to email me directly – cconfoy@PROTECTED.   Please do not reply to the list.   I can not respond to messages sent to the list.   Thanks.   Casey Confoy JerseyCat – NJSL cconfoy@PROTECTED 609-278-2640  x114 ...Continue Reading

JerseyCat update

July 29th 2019

There are some glitches in the JerseyCat update. Auto-Graphics is working on them. Casey Confoy JerseyCat – NJSL cconfoy@PROTECTED 609-278-2640  x114 ...Continue Reading

Cheryl Rheiner has retired

July 23rd 2019

Cheryl Rheiner has retired from the West Deptford Free Public Library after many years of service and is no longer on staff. Please forward future messages to Molly Stewart, WDFPL's new adult services/reference librarian. mstewart@PROTECTED. ...Continue Reading

Thank you for your email.

July 23rd 2019

Hi, I no longer work for the Sussex County Library System. For assistance, please contact the Library Director, Will Porter, at wporter@PROTECTED. Thank you, Michelle Aluotto ...Continue Reading
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