February 19th 2020
The message I forwarded from Auto-Graphics did not make it clear that the Configure Bookstraps option is only available from your library’s Admin acct., not the regular Staff acct. Casey Confoy JerseyCat – NJSL cconfoy@PROTECTED 609-278-2640 x114 ...Continue Reading
February 14th 2020
Cheryl Rheiner has retired from the West Deptford Free Public Library after many years of service and is no longer on staff. Please forward future messages to Molly Stewart, WDFPL's new adult services/reference librarian. mstewart@PROTECTED. ...Continue Reading
February 14th 2020
** Libraries have been reporting problems with bookstraps dropping information. Apparently this is an artifact of Auto-Graphics JerseyCat upgrade last summer. In the new version, if any library changed which fields would display on the bookstraps, the change applied to every library in the system. Auto-Graphics has supplied the following fix*: * * * */Library-level bookstraps have been enabled for all JerseyCat libraries. Libraries will now be able to click on their Configure Bookstraps link in their ILL Admin men ...Continue Reading
November 8th 2019
Good morning, This is an appeal to all JerseyCat borrowers. Please do not send requests for books that are not yet published. I get a number of these requests every week, and I know a lot of other libraries do too. There is no way I can grant a request for a book that I do not even own. If you are unsure if a book is out yet, you can check the Baker & Taylor website or Google. Thank you! Adriana Adriana Bernstein Librarian North Brunswick Public Library 880 Hermann Rd. North Brunswick, NJ 08902 732-246-3545 ...Continue Reading
September 19th 2019
1. Many libraries who allow their patrons to make off-site requests report that there is a login bar which prompts patrons to enter a username and password. This bar can be ignored. Patrons may search and request without logging in. And, more to the point, Auto-Graphics will be suppressing that bar (I hope as early as this afternoon) so it will no longer be an issue. Please note: The new URL for patron requests is https://njsl.agshareit.com/home?cid=njsl&lid=ABCD. The last letters o ...Continue Reading
September 12th 2019
Now that most of the major glitches in the JerseyCat upgrade have been addressed, I will be starting fall JerseyCat trainings and visits as soon as possible. The trainings will be open-ended (anything from a comprehensive overview of the system for those new to JerseyCat to simply observing and discussing best practices for ILL), depending on your library’s needs. If you would like me to come to your library please let me know (emailing cconfoy@PROTECTED), and if possible, include some preferred dates and t ...Continue Reading
September 11th 2019
Auto-Graphics reports that server problems have been fixed. Casey Confoy JerseyCat – NJSL cconfoy@PROTECTED 609-278-2640 x114 ...Continue Reading
September 11th 2019
From Auto-Graphics: Our server hosts supporting the V5 version of our software, including redirecting V5 URLs to V6 sites, is down. This means that customers on V5 are not able to access SHAREit. Customers on V6 using URL redirects, will not see their URLs redirecting. Our IT department has been in touch with with our server hosts and they are actively working on the issue. Customers on V6 should still be able to access their sites. If you are unable to access your V6 s ...Continue Reading
September 5th 2019
Auto-Graphics has the following on browsers: SHAREit Version 6 Browser Compatibility Chrome - supported (current version) Firefox - supported (current version) Edge - supported (current version) OPERA - supported (current version) Safari - supported with Mac OS Mohave 10.1.2 or newer Safari - not supported with Mac OS Yosemite Internet Explorer (IE) - not supported (all versions) Casey Confoy JerseyCat – NJSL cconfoy@PROTECTED 609-278-2640 x114 ...Continue Reading
September 4th 2019
For those who have had problems with overnight processing, Auto-Graphics has reported a fix: ---------------------------------------------------------------------------------- BACKGROUND Developers at Auto-Graphics made a fix and then IT of A-G quickly applied to production Thus, Midnight Service Processing should work and thus your trash can items should be gone. ------------------------------------------------------------------------------------------ Casey Confoy JerseyCat – NJSL cconfoy@PROTECTED 60 ...Continue Reading
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