FW: AG-UG: Release to address Chrome pop-up problem and reset Workstation Printers

From: "Casey Confoy p.p. JerseyCat" <jerseycat@PROTECTED>
Subject: FW: AG-UG: Release to address Chrome pop-up problem and reset Workstation Printers
In-Reply-To: (no subject)
Date: August 3rd 2021


Last week Auto-Graphics reported a problem with the latest Chrome release. What follows is their fix. 


If you are having problems with printing, you can follow the instructions below.


If you are not having problems, I suggest leaving well enough alone.


If problems persist you can contact Auto-Graphics directly. (helpdesk@PROTECTED)


If you have questions for me, please send them to my email (as below). Please do not sent questions to the listserv.




Casey Confoy

JerseyCat – NJSL


609-278-2640  x114





From: AGentusergroup <agentusergroup-bounces@PROTECTED> On Behalf Of Debbie Hensler via AGentusergroup
Sent: Tuesday, August 3, 2021 9:53 AM
To: SHAREit User Group <agentusergroup@PROTECTED>
Subject: AG-UG: Release to address Chrome pop-up problem and reset Workstation Printers


Good morning,


Last night, Monday, August 2, we released an update to address the pop-up issues that surfaced after last week’s Chrome release.


Due to the changes made, staff who use Workstation Printers for Avery label printing will need to reset them so their cookies point to the correct server. This should be done regardless of browser used.

  • The Set Workstation Printer function is in the ILL Admin menu on the Staff Dashboard.
  • A short instructional video is posted at Staff Dashboard > Support > SHAREit in the ILL Administration Supplemental Information section: AGPrintFormat (05:18).


Chrome’s update was made for security reasons to protect against malevolent websites.  Last night’s release will also handle similar security changes that Edge and Firefox will be making.


Please let me know if you have any questions, or get in touch with Customer Service if you or library staff need assistance.







View Deborah Hensler&apos;s digital business card.


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