From: Jacquelyn Oshman p.p. JerseyCat (joshman _at_ lmxac.org) [mailto:cconfoy@PROTECTED]
Sent: Monday, August 04, 2014 1:30 PM
To: JerseyCat
Subject: [jerseycat] re: How to let patrons enter requests in ShareIt

Becky,

It most certainly helps.  Thanks so much.  The piece we were missing was the ILL permissions for Guests.  Since Thursday last week, the Request This button would appear and then disappear when the search was complete so we were baffled and apparently so was Auto-Graphics since they have yet to provide me with the answer.  I've distributed your hint to the other MAIN (Morris County) libraries.  Thanks again for sharing.

Donna Nafie
Supervising Library Assistant
Florham Park Public Library
107 Ridgedale Ave.
Florham Park, NJ 07932
973-377-2694
Donna.Nafie@PROTECTED

From: "Becky Boydston p.p. JerseyCat" <cconfoy@PROTECTED>
Sent: Monday, August 04, 2014 9:23 AM
To: "JerseyCat" <jerseycat@PROTECTED>
Subject: How to let patrons enter requests in ShareIt

There has been a lot of discussion in the last few days on the LibraryLinkNJ forums about how to allow our patrons to enter their own requests on the new ShareIt site. There are 2 places in ShareIt that you need to make changes to enable patron requests. You must use your library’s admin username and password to make these changes

Staff menu > ILL admin > maintain participant record > show request this button, check  "Guests" and submit.  

You also have to go to User Admin > Edit User Accounts. Click the Submit button without entering any search terms. This will bring up a list of the users for your library. Click on the link for Guest. Scroll down until you see a link for ILL Permissions (near the bottom). You want to check the boxes for Originate borrow requests, Originate copy requests and Patron request tracking. They should be the top 3 in the right column. Click submit and now your guest user should be able to make requests.

While you are looking at “Maintain Participant Record” you might want to check to see is “Show Blank ILL Form” is set the way you want it. Ours did not have any boxes checked so staff did not have access to the blank form. In the older versions of JerseyCat we had the blank form available to patrons also. It was kind of buried and not many patrons used it. If you make it available for Guests, there will be a tab for it right on the home page. That was a little too prominent for us, so we turned it off for patrons.

Hope this helps.

Becky Boydston |Head, Tech Services & Systems  | Mount Laurel Library

P. (856) 234-7319 x332|Fax:  (856) 234-6916 |becky@PROTECTED

www.mtlaurel.lib.nj.us

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